6. Agree on a common language. Virtual teams are often also cross-cultural teams, which increases communication challenges, especially when members think they speak the same language, but not really. Playwright George Bernard Shaw described the Americans and the British as “two nations divided by a common language.” His quiz captures the challenge of maintaining a common understanding beyond cultures. While the field of teamwork is technical, scientific and technical languages often provide a solid basis for effective communication. However, when teams are working on more ambiguous tasks, such as. B generate ideas or solve problems, the potential for different interpretations is a real danger (see z.B this Anglo-Dutch translation guide). Take the time to explicitly negotiate an agreement on common interpretations of important words and phrases, for example, if we say “yes,” we speak… And when you say “no,” you think… and post it in the open workspace. Both participants and moderators have a responsibility in this area. I`ve put in place a game to help teams improve remote meetings this year, maybe you want to try to see how much things 🙂 (The link is below). Listen to the couch and team members to talk and offer to help teammates if they need it To create the first version of our team agreement, we used Zoom.us in combination with an online sticky note tool, Linoit.
We gave ourselves 15 minutes to find answers to each of the ICC categories. We added our detention notes to the board of directors and then discussed our responses as a team. Everything we agreed to was placed in a Google document. It was a relatively painless process. A basic rule in the remote world is that every time someone joins a team or leaves it, it becomes a new team. And while a team agreement should be reviewed regularly, there is no need to review it every time the team changes. In fact, I`ve learned that it can be good to wait a little while to review the team agreement after hiring, because it gives people a chance to settle down and get started. Finally, the team is committed to stopping the work agreement as the only source of truth about how individuals work together, bring value, take care of themselves and each other, and do all that is the group`s greatest potential.