Innovate Media - Sunshine Coast Video Production & Video Marketing Agency 39 Google reviews Shannon Lemanski10 October 2024Trustindex verifies that the original source of the review is Google. I was a small business owner that had been trading less than 12-months when I was introduced to Ben at a Caloundra Chamber of Commerce event at Innovate Media. My company specialises in water-from-air technology and as the tech is reasonably new, the first question we always get is “how does it work?” Unfortunately, regardless of how we explained it or what props we used; a lot of our customers just couldn’t visualise how the technology worked. We quickly realised this was one of the biggest bottle necks to conversions, and we needed a reliable way to convey this information to potential customers. Although we’d tried PowerPoint and other online animation tools, nothing was resonating with our audience. That’s how we knew we needed a video – but had no idea of how to make one. Ben and the Innovate team made that video for us – and although we’d heard they were good, the end product was better than we ever could have imagined! After a quick session and having sent over just a few assets, Ben and the team delivered us a first cut that included animation, voice over and awesome stock footage. We reviewed that version, provided some guidance and the final product was delivered to a high standard perfect for our market channels. Now we have an awesome asset for our website, socials and trade shows, that easily demonstrate our customers what the tech is and how it works! Love what the Innovate team do – will be commissioning another project through them soon! Michael Molloy15 August 2024Trustindex verifies that the original source of the review is Google. At dtb! Advertising we have partnered with Ben and the team at Innovate Media on several videography projects, with their attention to detail, expertise, care and support, consistently delivering outstanding results for our clients across Queensland. Clint Wright14 August 2024Trustindex verifies that the original source of the review is Google. We recently collaborated with Ben and the team at Innovate Media on a large project for a medical client involving a range of elearning content and marketing videos. We had worked with them previously and knew they would be the right team for a project that had MANY moving parts. From end-to-end the team was A-1. Planning, scripting, client management, shoot planning, talent, the shoot and edit were seamless. The final videos nailed the brief and are now being used to train medical teams nationwide. Thanks Ben, you're the best and we look forward to working with you again. Clint Eve McIntyre30 April 2024Trustindex verifies that the original source of the review is Google. Fabulous service, very happy! DYFA Plumbing and Electrical24 October 2023Trustindex verifies that the original source of the review is Google. We had Innovate help us with some reels for our social media. Helped us all the way through the process with initial strategy calls, establishing and assisting with content through to the actual filming. Where as plumbers and electricians we needed a lot of help and guidance for the filming! This was greatly appreciated and the production of the reels turned them into professional footage. Thank you to Ben and the team and we are looking forward to getting these out on to all our platforms and producing interest and leads to our company. Gus Olsen9 October 2023Trustindex verifies that the original source of the review is Google. Great Team of people to work with always go the extra mile to deliver quality work and always on time. 👌🏻 Jamie Hallen3 October 2023Trustindex verifies that the original source of the review is Google. We recently used Innovate Media to record a one day health care conference, and engaged their post production services also. We had an excellent experience. They were organised, professional, prompt to respond to queries and the final videos exceeded our expectations. Thanks Ben, Matesse, Liam and team! We are most grateful for your expert assistance. Brad John11 September 2023Trustindex verifies that the original source of the review is Google. Innovate Media's work is outstanding! I would have to say that Ben's work finds a way of capturing the essence and soul of what you want to put out into the world. One of my core values in my business is authenticity and so I thought I would include an 'in the moment' response to my own branding video being finalised. See below; "I know your email said there is no need to reply after approving it. But I just wanted to express how in awe I am of your work, and it means alot. Very grateful and happy about what you have created to represent my practice. This experience has been really amazing. Thanks so much". Jayden Barry11 September 2023Trustindex verifies that the original source of the review is Google. Ben and Matesse were great to work with. They created a video perfectly suited to our scope and delivered promptly. Highly recommend Samantha Price7 September 2023Trustindex verifies that the original source of the review is Google. The Innovate Media Team are fantastic! I am so happy with the results from the Reel Package we just completed. Ben was a great coach though our the whole process and the team were super efficient in editing. I look forward to the next time we work with Innovate.
Below are our standard Terms and Agreements for all projects undertaken by Innovate Media Pty Ltd. By agreeing to work with us you are signifying your agreement to the below terms.
Terms and Agreements
In consideration of the mutual covenants set forth in this Agreement, (Client) and Innovate Media (The Studio) hereby agree as follows:
Description of the Project (“Specifications”).
The Studio agrees to develop the Project according to the terms listed on the PROPOSAL submitted.
Delivery of Project.
The Studio will use all reasonable efforts in the development of the Project and endeavor to complete and deliver to Client the completed Project no later than the dates communicated, provided that payment and all requested materials and instructions have been received by The Studio from Client. Any delay in the completion of the Project due to actions or negligence of Client, transportation delays, illness, or circumstances outside the control of The Studio shall alter the delivery date. The Studio will make a reasonable effort to notify Client of any delays to the estimated delivery date as soon as possible.
Additional Editing and Changes.
Any requested changes to the Job Specifications shall constitute additional editing and incur additional charges or fees. We will always communicate to you when and if additional charges are likely to be required. Additional charges for editing and changes shall be billed at $240 per hour inc. GST. Hours given in the proposal are the best estimate only.
3.1 Back-ups and copies of Project Files.
The Studio shall not be responsible for maintaining any copies of Project source files, masters, materials or other media created by The Studio for Client under this Agreement after any such materials have been turned over to Client and upon the completion of the Project. It is Client’s sole responsibility to create back-up copies of any Project files received in order to preserve the integrity of their Project files and protect against unforeseen loss.
3.2 Reproduction of Project
Upon successful completion of all compensation terms and outstanding balances owed to The Studio, Client is granted full and unlimited reproduction rights to the Project.
The Studio retains the right to reproduce the Project in any form for marketing, future publications, competitions or other promotional uses. The Studio shall at no time reproduce the Project for use in commercial means or for-profit use.
Payment.
The Client agrees to pay a non-refundable booking deposit in the amount as outlined in the proposal to secure the services of The Studio at the time and on the date specified in the proposal. The balance of the Fee and all additional applicable fees are to be paid upon the completion of Project. The Studio accept payment of the Fee by Credit card, Cash, or Direct Deposit into The Studio’s nominated account. The Client acknowledges and agrees that The Studio will not provide their Services or deliver the final Project until such time as The Studio receives all Fees and Payments as cleared funds.
In the event the Fee is not paid by the date prescribed in this Contract, then The Studio may:
(i) Cease providing their Services until such time as the Fee is paid;
(ii) Withhold the Proof, completed Project or any other file, artwork or source created by The Studio;
(iii) Terminate the Contract; or
(iv) Commence legal action.
The Client acknowledges that The Studio may impose the following additional charges:
(i) Editing charge at the rate of $240 per hour for changes to the completed Project after the completed Project has been approved by the Client or delivered to the Client;
(ii) Travel charge at the rate of $2.50 per kilometer where the Project Production Location is located more than one hundred (100) kilometers from The Studio’s location;
(iii) Overtime charge at the rate of $240 per hour where The Studio are required to provide their services after full-day (9 hour) service;
(iv) Cancellation charge where less than 24 hours notice (business hours) is given prior to scheduled shoot commencement of 50% of the production costs. Where less than 12 hours notice is given 100% of the production costs will be incurred.
(v) Unarchiving fee of $180 where completed and archived projects are requested to be made active for exporting or future editing.
(vi) Reproduction charge for additional copies of the completed Project.
Furthermore the Client agrees to pay to The Studio, upon request, any parking or shipping fees.
Indemnity and Release
The Client indemnifies and releases The Studio from any claims with respect of:
(i) Loss or damage with respect to the Materials whilst in the possession of The Studio or any third party;
(ii) Loss or damage with respect of the completed Project incurred whilst the completed Project is in storage following the collection period;
(iii) Loss or damage suffered as a result of The Studio terminating this Contract;
(iv) The Studio’s failure to complete the Project due to events outside The Studio’s control;
(v) The Studio’s failure to capture the Key Shots due to events outside The Studio’s control;
(vi) Delay or loss of shooting time due to adverse effects experienced by the Client; and
(vii) Malfunction of the VHS tapes, DVD’s, Blu-rays, CD-R’s, Hard Drives or memory media of the completed Project once they have been approved by the Client and delivered unless the Client notifies The Studio in writing of the malfunction within twenty four (48) hours of delivering the same.
In the event The Studio is unable to provide their services due to fire, extreme weather, transportation issues, equipment failure, theft, damage, illness, injury, medical reasons, emergency, scheduling conflicts or any other act outside The Studio’s control then The Studio may, in its absolute discretion, contract with a third party contractor to provide the Services. In the event a third party contractor is unable to provide the said services, then The Studio may eject to terminate the Contract. The Client will receive a full refund of any moneys paid under this Contract in the event the Contract is terminated in this manner.
Limited Warranty and Limitation on Damages.
The Studio warrants the Project will conform to the Specifications. If the Project does not conform to the specifications, The Studio shall be responsible for the timely correction of the Project, at The Studio’s sole expense and without charge to Client in order to bring the Project into conformance with the Specifications. This warranty shall be the exclusive warranty available to Client. Client waives any other warranty, express or implied. Client acknowledges that The Studio is not responsible for the results obtained by Client’s use of any part of the Project. Client acknowledges that The Studio is not responsible for fixing problems on the Project, once mass-produced or after Client has tested, proofed and approved the Project (“Sign off”) in writing.
Governing Law.
This Agreement shall be governed by and construed in accordance with the laws of the State of Queensland. Exclusive jurisdiction and venue shall be in the Queensland Courts.
Good Faith.
Each party represents and warrants to the other that such party has acted in good faith, and agrees to continue to so act, in the negotiation, execution, delivery, performance, and any termination of this Agreement.
Payment Milestones.
In the event Client fails to make any of the payments set forth on Payment section of this Agreement within the time prescribed in Payment section of this Agreement, The Studio has the right to immediately cease all work on the Project until payment in full is paid.
Indemnification.
Client warrants that everything it gives The Studio to include in the Project is legally owned or licensed to Client. Client agrees to indemnify and hold The Studio harmless from any and all claims brought by any third-party relating to any aspect of the Project, including, but without limitation, any and all demands, liabilities, losses, costs and claims including attorney’s fees arising out of injury caused by Client’s products/services, material supplied by Client, copyright infringement, and defective products sold via the Project.
Use of Project for Promotional Purposes.
Client grants The Studio the right to use the Project for promotional purposes and/or to cross-link it with other marketing avenues developed by The Studio.
Right to Style or to Make Derivative Works.
The Studio has the exclusive rights in making any derivative similar works of the Project and any similarities between Client’s project and future projects constitutes The Studio’s methods and style and shall remain the right of The Studio.
*** By entering into this agreement and signing any supplied documents either digitally or manually you signify your agreement to the above terms and conditions.