Innovate Media - Sunshine Coast Video Production & Video Marketing Agency 39 Google reviews Shannon Lemanski10 October 2024Trustindex verifies that the original source of the review is Google. I was a small business owner that had been trading less than 12-months when I was introduced to Ben at a Caloundra Chamber of Commerce event at Innovate Media. My company specialises in water-from-air technology and as the tech is reasonably new, the first question we always get is “how does it work?” Unfortunately, regardless of how we explained it or what props we used; a lot of our customers just couldn’t visualise how the technology worked. We quickly realised this was one of the biggest bottle necks to conversions, and we needed a reliable way to convey this information to potential customers. Although we’d tried PowerPoint and other online animation tools, nothing was resonating with our audience. That’s how we knew we needed a video – but had no idea of how to make one. Ben and the Innovate team made that video for us – and although we’d heard they were good, the end product was better than we ever could have imagined! After a quick session and having sent over just a few assets, Ben and the team delivered us a first cut that included animation, voice over and awesome stock footage. We reviewed that version, provided some guidance and the final product was delivered to a high standard perfect for our market channels. Now we have an awesome asset for our website, socials and trade shows, that easily demonstrate our customers what the tech is and how it works! Love what the Innovate team do – will be commissioning another project through them soon! Michael Molloy15 August 2024Trustindex verifies that the original source of the review is Google. At dtb! Advertising we have partnered with Ben and the team at Innovate Media on several videography projects, with their attention to detail, expertise, care and support, consistently delivering outstanding results for our clients across Queensland. Clint Wright14 August 2024Trustindex verifies that the original source of the review is Google. We recently collaborated with Ben and the team at Innovate Media on a large project for a medical client involving a range of elearning content and marketing videos. We had worked with them previously and knew they would be the right team for a project that had MANY moving parts. From end-to-end the team was A-1. Planning, scripting, client management, shoot planning, talent, the shoot and edit were seamless. The final videos nailed the brief and are now being used to train medical teams nationwide. Thanks Ben, you're the best and we look forward to working with you again. Clint Eve McIntyre30 April 2024Trustindex verifies that the original source of the review is Google. Fabulous service, very happy! DYFA Plumbing and Electrical24 October 2023Trustindex verifies that the original source of the review is Google. We had Innovate help us with some reels for our social media. Helped us all the way through the process with initial strategy calls, establishing and assisting with content through to the actual filming. Where as plumbers and electricians we needed a lot of help and guidance for the filming! This was greatly appreciated and the production of the reels turned them into professional footage. Thank you to Ben and the team and we are looking forward to getting these out on to all our platforms and producing interest and leads to our company. Gus Olsen9 October 2023Trustindex verifies that the original source of the review is Google. Great Team of people to work with always go the extra mile to deliver quality work and always on time. 👌🏻 Jamie Hallen3 October 2023Trustindex verifies that the original source of the review is Google. We recently used Innovate Media to record a one day health care conference, and engaged their post production services also. We had an excellent experience. They were organised, professional, prompt to respond to queries and the final videos exceeded our expectations. Thanks Ben, Matesse, Liam and team! We are most grateful for your expert assistance. Brad John11 September 2023Trustindex verifies that the original source of the review is Google. Innovate Media's work is outstanding! I would have to say that Ben's work finds a way of capturing the essence and soul of what you want to put out into the world. One of my core values in my business is authenticity and so I thought I would include an 'in the moment' response to my own branding video being finalised. See below; "I know your email said there is no need to reply after approving it. But I just wanted to express how in awe I am of your work, and it means alot. Very grateful and happy about what you have created to represent my practice. This experience has been really amazing. Thanks so much". Jayden Barry11 September 2023Trustindex verifies that the original source of the review is Google. Ben and Matesse were great to work with. They created a video perfectly suited to our scope and delivered promptly. Highly recommend Samantha Price7 September 2023Trustindex verifies that the original source of the review is Google. The Innovate Media Team are fantastic! I am so happy with the results from the Reel Package we just completed. Ben was a great coach though our the whole process and the team were super efficient in editing. I look forward to the next time we work with Innovate.
Who is your target audience? Who are you communicating to?
Any marketing whether it be video marketing or otherwise will miss the mark if you have no idea who you’re trying to reach with your message.
So – the critical first step when you’re getting started with video marketing for your business is to find your target audience, and be super clear on who you are creating your content for.
And that’s exactly what I’ll be helping you do in this video.
One of my favourite tools for audience research is Tube Buddy – give it a try here today https://www.engagevideomarketing.com/tubebuddy
To really uncover your target audience you need to be putting yourself in your customer’s shoes, and consider what might be going through their heads at the key touch points they could potentially have with your brand. The fact is that the more you can know your customer, the deeper you understand their needs, the more effective your video strategy can be.
Building a deep understanding of your audience is critical to understanding not only how you’re going to be talking to them through video, the language you may use and so on, but also what sort of content they’re likely to engage with. Your target audience’s age, gender, interests, habits, geographical location and more all influence their online viewing engagement behaviours and are one of the most important elements to consider as part of an effective online video strategy.
There are 3 levels to this, in order to really understand your target audience. Demographics, psychographics and behaviour profiling. Let me break down each of these with some questions you can ask in each section.
First up – you need to be clear on their demographics. This is the surface level stuff such as age, gender, occupation, family situation, household income and so on…
The trick here is to be super clear, and aim to identify specifics here, not wide generalizations such as “they’re a 30-50 year old male, in a professional job with $80 – $100K a year income”.
Instead – be specific, make it a description of a potentially ‘real’ person such as “He’s a 32 year old male, who is a secondary school maths teacher making $72K a year… and so on”
By being clear on the demographics and making them specific you are starting to paint a picture of a potentially real customer, not some vague representation of a faceless audience.
After demographics, it’s time to go inwards and consider the psychographics of your target audience. That is… the stuff that’s going on between their ears. Whether they are conscious of it or not.
You need to consider questions such as…
What goals, aspirations or desires does your audience have?
What pain or frustrations are they feeling?
What emotions are they feeling that motivates them to buy from you?
What fires them up? Makes them excited or makes them mad?
By getting to the heart of your target audience with these questions you’ll begin to really understand how to show up for them with your video content, and importantly how to hold their attention and move them to action.
And finally – we need to take some time to profile our audience’s behaviours online so we can be strategic with our video marketing and reach them in the right place at the right time.
Behaviour profiling then – is about getting clear on things like; How do your ideal customers interact online? What platforms or type of content do they engage with? What time of day or day of week is best for engaging with those people? What action are they likely to take after engaging with your content online?
Properly understanding your target audience is an often overlooked but hugely important aspect of your video marketing strategy. By taking the time to really get to know your audience and develop an intimate knowledge of their needs, desires, pains and motivators, you’ll have an understanding of what language to use when communicating with them. AND you’ll get insight into what stories to tel, or information to sharel that will cut through the ‘fog’ and allow your message to speak directly to them.
The truth is that people buy from people. Your audience is REAL PEOPLE and it is important never to forget that when defining a strategy.
I hope that’s been helpful my friend, and I want to hear from you in the comments. Who’s your target audience? And how well do you know them?
Innovate Media offers powerful brand story and client testimonial (case study) social media video marketing packages for businesses on the Sunshine Coast and across Australia. Check out these services we offer and see which suits your needs https://innovatemedia.com.au/video-marketing-services/